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Privacy Policy

Effective Date: November 2024

 

Welcome to Paul Wolff (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including your phone number, when you interact with our website, products, and services, and provides details on how we comply with the Telephone Consumer Protection Act (TCPA) and other privacy regulations.

 

1. Information We Collect

 

We collect the following types of information:

 

• Personal Information: This includes your name, phone number, email address, mailing address, and payment details when you interact with our website, make a purchase, or sign up for our services.

• Usage Information: We collect information about how you use our website and services, such as browsing history, IP address, device information, and cookies.

• Communication Information: We may collect records of communications with you, including text messages and calls.

 

2. How We Use Your Information

 

We may use your information for the following purposes:

 

• To Provide Services: To deliver the services you requested, process transactions, and communicate with you regarding your account or our services.

• Marketing and Communication: With your consent, we may use your contact information to send you marketing materials, promotions, and updates on our services via text messages, phone calls, emails, and other methods.

• Customer Support: To respond to your questions, concerns, and requests, and to improve our support services.

• Compliance and Protection: To comply with legal obligations, protect your information, and detect and prevent fraudulent or unauthorized activities.

 

3. Consent for Text Communications

 

By providing your phone number to us and opting in, you consent to receive text messages from [Your Company Name], including promotional, transactional, and informational messages. Message and data rates may apply based on your mobile carrier’s plan.

 

• Opt-Out: You may opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us or by contacting us at [Insert Contact Information]. We will process your opt-out request as soon as possible.

• TCPA Compliance: We comply with the Telephone Consumer Protection Act (TCPA), which regulates telemarketing calls, text messages, and the use of automated dialing systems. All text messages sent from us are compliant with the TCPA and applicable regulations, and we will not share your phone number without your consent, except as required by law.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

 

4. Information Sharing and Disclosure

 

We may share your information with third parties in the following circumstances:

 

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, customer service, marketing, or other operational needs.

• Legal Obligations: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or personal safety of [Your Company Name], our employees, customers, or the public.

 

5. Your Rights and Choices

 

You have the following rights regarding your information:

 

• Access and Correction: You can access and update your personal information at any time by logging into your account or contacting us directly.

• Marketing Preferences: You can opt out of receiving marketing emails or texts by following the instructions provided in these communications or by contacting us directly.

 

6. Security of Your Information

 

We implement industry-standard security measures to protect your information against unauthorized access, disclosure, or alteration. However, please note that no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

7. Children’s Privacy

 

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Privacy Policy on our website. Your continued use of our services after the changes take effect will signify your acceptance of the revised policy.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

 

info@paulwolffco.com

801-785-3336

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